Post by account_disabled on Mar 10, 2024 6:30:10 GMT
The business scenario is positive at the end of the year and the answer to the increase in demand may lie in technology – more specifically in chatbots. With the advancement of vaccination and the reduction in Covid-19 numbers, expectations surrounding Christmas 2021 are high, with projections indicating that 77% of consumers are expected to buy gifts this year and around R$68.4 billion will be injected in the economy, according to data from the National Confederation of Store Managers (CNDL) and the Credit Protection Service (SPC Brasil), in partnership with Offer Wise Pesquisas . In this context, it is expected that demand for care will grow during simulate human speech and quickly respond to customer questions and needs. Are you interested? Find out more about the advantages of integrating a chatbot into your communication strategy this holiday season. Check out! Through ChatGuru technology, for example, it is possible to organize your WhatsApp contacts taking into account the stage the customer is at and creating personalized strategies for their service flow. This way, you can nurture these contacts, offering accurate service and helping your sales team manage these leads.
Make it easy to integrate the chatbot into your WhatsApp Business account WhatsApp, a messaging app that is installed on 98% of Brazilian smartphones, has gained strength in the context of the pandemic as an alternative Bahamas ****** Number List for shopping. According to a survey by Opinion Box, 38% of companies and 29% of consumers were already using the APP for purchases and sales before the pandemic, while 19% of companies and 22% of consumers adopted the practice last year. According to the survey, 76% of respondents said they communicate with companies through the tool and 52% buy products and services through the app. Regarding user preferences, 75% of respondents consider that answering questions and/or asking for information are the most appropriate purposes for communicating with a company via WhatsApp. Next comes technical support, for 63%, and receiving promotions via WhatsApp, cited by 53%. The study highlights the popularity of the application, which has only grown in the last year and has become even more used, both by companies and consumers.
In this scenario, it proves to be the ideal platform for communicating with customers and, therefore, integrating with a chatbot, further strengthening your communication and sales strategy for the end of the year. The result of this integration is consumers who engage in every communication with the brand, by chatting naturally with a chatbot through the instant messaging app, just like they do with friends. The combination between WhatsApp and chatbots is capable of generating positive perceptions and, consequently, stimulating the creation of an increasingly lasting relationship with the company. ChatGuru ChatGuru offers technology to transform your company's communication. Through the WhatsApp API, ChatGuru chatbots are integrated with your company's account in the messaging app. Taking advantage of users' familiarity with the platform, ChatGuru bots provide your customers with an efficient and reliable space to improve the experience, increase customer engagement and drive business.
Make it easy to integrate the chatbot into your WhatsApp Business account WhatsApp, a messaging app that is installed on 98% of Brazilian smartphones, has gained strength in the context of the pandemic as an alternative Bahamas ****** Number List for shopping. According to a survey by Opinion Box, 38% of companies and 29% of consumers were already using the APP for purchases and sales before the pandemic, while 19% of companies and 22% of consumers adopted the practice last year. According to the survey, 76% of respondents said they communicate with companies through the tool and 52% buy products and services through the app. Regarding user preferences, 75% of respondents consider that answering questions and/or asking for information are the most appropriate purposes for communicating with a company via WhatsApp. Next comes technical support, for 63%, and receiving promotions via WhatsApp, cited by 53%. The study highlights the popularity of the application, which has only grown in the last year and has become even more used, both by companies and consumers.
In this scenario, it proves to be the ideal platform for communicating with customers and, therefore, integrating with a chatbot, further strengthening your communication and sales strategy for the end of the year. The result of this integration is consumers who engage in every communication with the brand, by chatting naturally with a chatbot through the instant messaging app, just like they do with friends. The combination between WhatsApp and chatbots is capable of generating positive perceptions and, consequently, stimulating the creation of an increasingly lasting relationship with the company. ChatGuru ChatGuru offers technology to transform your company's communication. Through the WhatsApp API, ChatGuru chatbots are integrated with your company's account in the messaging app. Taking advantage of users' familiarity with the platform, ChatGuru bots provide your customers with an efficient and reliable space to improve the experience, increase customer engagement and drive business.